Contact Details | Online Services | |
Phone: | 024 7638 2153 | |
Fax: | 024 7637 6551 | |
Email: | ||
Service Unit: | Corporate Property Management | |
The Council has an Emergency Repair Service to deal with EMERGENCY repairs outside normal
working hours. If you have an emergency repair, telephone 024 7638 2153 and give full details of
the problem.
Emergency repairs include:
- Dangerous electrical faults
- Fire damage
- Heating failures during winter months
- Major plumbing faults (large scale loss of water)
Please remember that the Emergency Repairs Service only deals with EMERGENCIES. They should not be called for jobs that can safely be left until normal working hours.
The Emergency Repairs Service usually only 'make safe' or carry out temporary repairs, and further work will be carried out during normal working hours.
We may charge you the cost of an emergency call out which proves to be false or unnecessary. This fee could be in the region of £100.
Below are some useful numbers:
- Contact Centre for reporting repairs during office hours - 024 7637 6344
- Emergency Housing repairs out of office hours - 024 7638 2153
- Gas Leaks (Transco) - 0800 111 999
- Electrical - 0800 056 8090
- Severn Trent Water - 0800 783 4444
