Information related to Benefit overpayments.
Contact Details | Online Services | |
Phone: | 024 7637 6530 | |
Fax: | 024 7637 6412 | |
Email: | ||
Service Unit: | Finance and Procurement - Recovery | |
The local authority has a duty to recover overpayments of benefit for which there was no entitlement or a reduced entitlement.
We can recover from the claimant or if paid direct, the landlord. We may prosecute in respect of fraudulent overpayments.
You can download a copy of the booklet 'A Guide to Overpayments and Debt' from www.benefit-leaflets.org.
Recovery of the Overpayment
- You will be sent a letter that will detail the overpayment and the method of recovery.
- If you have any queries you should contact the Recovery Section in the first instance.
