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Contact Information
Nuneaton & Bedworth Borough Council
Tel: 024 7637 6376
Monday to Friday 9:00am to 5:00pm
One Stop Shops:
Nuneaton Town Hall
Coton Road, Nuneaton,
Warwickshire, CV11 5AA
Bedworth Area Office
High Street, Bedworth,
Warwickshire, CV12 8NF
Contact Us
Maps and Directions
Tel: 024 7637 6376
Monday to Friday 9:00am to 5:00pm
One Stop Shops:
Nuneaton Town Hall
Coton Road, Nuneaton,
Warwickshire, CV11 5AA
Bedworth Area Office
High Street, Bedworth,
Warwickshire, CV12 8NF
Contact Us
Maps and Directions
Performance Standards for Pest Control Service
The Council is committed to delivering quality services, whilst meeting local needs in a way that represents best value for money.
The following target response times have been set:- (first visit to customer)
Pest | Response Time |
Rats inside house | Within one working day |
Rats outside house | Within three working days |
Mice | Within three working days |
Wasps | Within three working days |
Fleas | Within three working days |
Bedbugs | Within three working days |
Cockroaches | Within three working days |
We aim to achieve the above response targets at least 90% of the time.
A representative sample of customers will be surveyed each month to determine satisfaction levels with the service provided. Of the customers surveyed our target is that at least 80% will be satisfied or very satisfied with the service provided.
If you have any questions regarding our Pest Control Service please ask for the Pest Control Supervisor on 024 7637 6405.
