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Nuneaton & Bedworth Borough Council
Tel: 024 7637 6376
Monday to Friday 9:00am to 5:00pm

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Nuneaton Town Hall
Coton Road, Nuneaton,
Warwickshire, CV11 5AA

Bedworth Area Office
High Street, Bedworth,
Warwickshire, CV12 8NF

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Performance Standards for Pest Control Service

The Council is committed to delivering quality services, whilst meeting local needs in a way that represents best value for money.
 
The following target response times have been set:- (first visit to customer)
 

Pest

Response Time

Rats inside house
Within one working day
Rats outside house
Within three working days
Mice
Within three working days
Wasps
Within three working days
Fleas
Within three working days
Bedbugs
Within three working days
Cockroaches
Within three working days
 
We aim to achieve the above response targets at least 90% of the time.
 
A representative sample of customers will be surveyed each month to determine satisfaction levels with the service provided.  Of the customers surveyed our target is that at least 80% will be satisfied or very satisfied with the service provided.
 
If you have any questions regarding our Pest Control Service please ask for the Pest Control Supervisor on 024 7637 6405.
 

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Saturday 19 May 2012