This section provides information on any current written protocols, policies and procedures for delivering our services and responsibilities.
However, please note that some of the information about policies and procedures will be covered by the council’s constitution.
If you cannot find what you need please use the online form to request information under the Freedom of Information Act
Policies and procedures for conducting council business
Other Policies and procedures can be reviewed here.
Policies and procedures for delivering our services
Policies and procedures about the recruitment and employment of staff
The recruitment process has recently transferred to Warwickshire County Council. However, we are still in the process of finalising the revised processes with Warwickshire County Council. Once this has been completed details of the new processes will be provided.
Customer service
The Customer Care Guidance Booklet is available to download below.
Records management and personal data policies
Charging regimes and policies
A full list of licences that can be obtained from the Council are listed below.
